While the National Emergency for the COVID-19 pandemic has created some personal inconveniences and alternative working conditions, we at NLA/ELS are fortunate to have already adopted a virtual work environment for several years now. We want to reassure you we are open for business and stand ready to support all our clients. NLA/ELS will continue to monitor the situation and respond accordingly to ensure we continue to provide quality service to our clients. We hope that you and your loved ones are safe and healthy, and we wish everyone well as we collectively navigate this global challenge. In the event of any significant business disruption, NLA/ELS has a business continuity plan to prioritize the recovery of critical business and technology functions. While we do not expect any disruption to our Information Technology infrastructure, we will monitor it closely over the course of this emergency. We will also continue to monitor the CDC, WHO, Department of Education and other government agency directives and pass along pertinent information, as appropriate, to assist in making informed decisions concerning how best to accommodate student/borrowers impacted during this National Emergency. Please share this information with all your staff as appropriate. Should have any questions or concerns please contact your point of contact at NLA/ELS.
The Entire Team at Education Loan Source